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Privacy Statement

Your trust in the correct treatment of your data is important to Print Your Ticket GmbH, Müllerweg 23, 64850 Schaafheim and is an important component for the success of our online shop. The collection, processing (storage, modification, transmission, blocking, and deletion), and usage of your data only takes place under the data protection regulations.
Please refer to the following necessary information about the nature, extent, and purpose of the usage of all individual-related data that occurs during the ordering of entrance tickets through a Print Your Ticket booking office.

Your shared data are necessary for the implementation and processing of your order and, therefore, need to be used for the completion of the order. In all necessary procedures of the processing of data, e.g. processing, transmission, or collection, we act in accordance with legal guidelines. Various data that are needed for the processing of the order will be saved by us and passed on to commissioned providers in the extent that is required for said completion of said order.

For the purpose of registration and the ordering of entrance tickets, it is necessary to submit personal details. For successful completion of the order to take place, some personal details are mandatory and some are optional and marked accordingly. All submitted details will be stored and used by the online shop.

As service providers, we sell entrance tickets in the name of the organisers. Print Your Ticket is not in itself an organiser and is primarily only in charge of the distribution of tickets and, therefore, also in charge of the completion of the orders of the organisers. Therefore, it is possible that Print Your Ticket transmits personal details that are necessary for the completion of the order, based on legal regulations between us and the organiser, to the respective organiser. The sharing with a third party is done only for the usage for the contractual partners commissioned by us. Furthermore, the transmission of necessary personal details may be forwarded to payment providers for the completion of the order. Payment providers are always contractual partners of Print Your Ticket and directly commissioned by us to be in charge of the payment processing of your order.
For the utilisation of our online shops, it is necessary to open a customer account. For the opening of a customer account, the submission of personal details is necessary. These details will be stored by us and used for future orders. You are able to edit personal details at all times. We would like to bring your attention to the fact that all personal details that are stored by us are indicated in your customer account and can be changed. If you wish for your personal details to be deleted, please contact customer support. Please be aware that we are obliged to save billing-relevant information for a longer period of time based on policies and orderly bookkeeping.

We process address details, particularly email addresses, for advertising- and marketing purposes. This is only carried out in a legal and lawful framework. The utilisation of your address details for marketing purposes though third parties only takes place upon your approval.

We will use your email address solely for the purpose of emailing advertisements of products that are similar to those already ordered by you on our online shop. You are always be able to unsubscribe from advertisement emails and will be immediately removed from the mailing list. Follow the directions given in the email. Please be reminded that we do not ask for your email address for any of the reasons listed above and that your first approval is not necessary.

If you have signed up to our newsletter or a newsletter of one of our online shops, we will store your email address as well as of other relevant details for the future delivery of the newsletter. Provided that you accept a partner newsletter in one of our online shops, we will transmit your relevant details to our contractual partner. For such a contractual relationship, there is a data-processing contract between the partner and us. Our online shops offer the opportunity to subscribe to the newsletter of the artist, organiser, or event location. If you wish to do this, we will transmit relevant details that are needed for the action to the contractual partner for the purpose of the distribution of the newsletter. In your customer account of our online shop, you have the opportunity to unsubscribe from the newsletter. The newsletter also contains information about the procedure to unsubscribe.

Right to information
It is permitted to gain information about your personal details that we store. Furthermore, it is possible to object to the use of your personal details, change them, or request for them to be deleted by sending an email to us. This does not count for personal details that are necessary for the completion of your current order or that we need for GOB (principles of orderly bookkeeping) purposes.

Important information about cookies
Cookies are small amounts of data in the form of texts that are saved on to the computer of the of website visitors during the browsing of websites. This procedure applies also for our online shop. Through temporary cookies, the visit and utilisation of our online shop recognises you as a known customer during your next visit. We also use so-called session cookies, which serve to display the shopping basket on all pages and to inform you about the content of your shopping basket. Session cookies are deleted after closing the browser and cannot do any damage to your computer. In order to use our online shops to the fullest extent and to complete an order or create a customer account, it is necessary to allow cookies in your browser settings.
On our websites, the data from cookies mentioned above (session cookies and temporary cookies) will be stored by us for the purpose of optimisation of advertisements. However, no association to the respective person takes place. The data are used to promote special offers and services that are tailored to the needs of the customer.

We use re-targeting as a marketing method. With re-targeting, third party companies can be included. For this, we apply a re-targeting software of third party providers. This technology allows customers of our website to be approached by advertisements also on other websites. For this, the cookies mentioned above (session cookies and temporary cookies) will be used, with which previous patterns of usage can be traced. This is not followed by the saving and transmission of data. There are merely advertisements displayed on the website of partners without the matching of personal data with utilisation patterns (cookies, saving of usage patterns). Matching usage patterns with the individual person is also not possible for third parties.

Important information about Google Analytics
Our online shops use Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics use so-called “cookies”- text data that are saved on your computer and allow for an analysis of the use of the website. The obtained information about your use of our online shops will be transmitted to a Google server in the USA and also stored there. In the case of the activation of IP anonymisation on the website, the IP address from Google will be shortened within member states of the European Union. Only in exceptional cases, the full IP address will be forwarded to the server in the USA. Google will use this information on our behalf in order to evaluate your use of the online shop and create reports of web activity, other website usage, and internet related services for us.
This way, we can gain important knowledge about the success and needs for the optimisation of our online shops. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by selecting the appropriate settings in your browser. However, we would like to remind you that various functions of our online shop may not be fully available. Through the usage of our online shop, you declare that you are in accordance with the processing of information that has been collected about you in the aforementioned way for the aforementioned purpose.

Information about the usage of Facebook Connect
Facebook connect is an offer by Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA ("Facebook"). The usage of Facebook Connect is subject to data protection regulations and terms of use of Facebook. Through the use of Facebook Connect, Facebook profile information and public information on your Facebook profile will be transmitted to our online shops. Your transmitted information will be stored and processed by Print Your Ticket GmbH for the purpose of registration on our online platforms. With registration on one of our online shops via Facebook Connect, you are agreeing to the transmission of profile information from your Facebook profile to our online shop, as well as the transmission of data for use by Print Your Ticket and items purchased on Facebook.
 You are free to limit our access to personal data that are saved on such third party websites. The access of which personal data we can see depends on the individual website and is controlled by the data protection settings on the website and also through your consent. By linking an account on a third party website and the customer account set up with us and also the authorisation of access to this information, you are agreeing to the gathering, use and saving of information from these websites in accordance with data protection regulations.

Information about the usage of social plugins of Facebook, Google+, and Twitter
On our online shops, so-called social plugins (“plugins”) from the social networks Facebook, Google+, and Twitter are used. These services are offered by Facebook Inc. and Google Inc. (“providers”). Google+ is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Twitter is run by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA („Twitter”).

An overview of the plugins and their appearance can be found here:

When a page of one of our online shops is visited that contains such a plugin, your browser sets up a direct connection to the servers of Google, Facebook, and Twitter. The content of the plugins will be directly transmitted to your browser from the individual provider and integrated into the page. Through the integration of the plugins, the providers receive information that your browser has visited our website, even if you do not have an account for the corresponding social network or are not logged in.

This information (including your IP address) will be directly transmitted from your browser to the server of the corresponding provider in the USA and stored there. If you are logged in on a social network, the providers can trace your visit to our website through your profile on Facebook, Google+, or Twitter. If you interact with the plugins, for example when pressing the “Like“, “+1“, or “retweet” buttons, the information will also be directly transmitted to the server of the provider and stored there. Furthermore, the information will be published in the social network and displayed to your contacts. Please turn to your provider for information about the purpose and extent of data collection and usage of data through providers as well as your rights and setting options and the protection of your privacy.
Information on data protection regulations of Facebook:
Data protection regulations of Google:
Data protection regulations of Twitter:

If you do not want Google, Twitter, or Facebook to allocate gathered data of you, you must log out from the social network before visiting our website. You can prevent the loading of plugins with add-ons for your browser, e.g. Facebook plugins with “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).

Data protection
We put a lot of value on high data protection and pursue this through safe and known encryption methods in the ordering process as well as payment process.
Our servers are certified by Comodo and contain a more intense examination due to “extended validation”. During the ordering process and the payment process, an SSL connection is made between your browser and our server. This means that all data are transmitted with an encryption. Thus, fraud through a third party is eliminated. With the security symbol on the status bar and the address list of your browser, you can see if the website that you are visiting in SSL encrypted.

For further questions about data protection, we are available at all times. It is very important to us that you know that your data are safe with Print Your Ticket.


We reserve the right to change the data protection regulations in accordance with the data protection laws.
Hotline: 06073 / 722740
Mo. - Fr. 10-18 Uhr & Sa 09:00 Uhr - 14:00 Uhr


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